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The first entry in this thread is a WikiPost. As such, it can be edited by anyone with the appropriate permissions.

Manufacturer
Intamin Amusement Rides

Model
LSM Launch Coaster

Hamlet
Festa Italia (Italy)

Opening Date
March 25th, 2022

Tallest Drop
180ft

Max Height
178ft

Top Speed
73mph

Inversion Count
2

Launches Advertised
4

Launch Segments
3

Launches Experienced
7

Riders Per Train
20

Number of Trains
2

Height Requirement
52–76in



Pantheon is an Intamin-made LSM Launch Coaster that debuted at Busch Gardens Williamsburg on March 25th, 2022.
 
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The answer seems to be that it's inconsistent with ops. There have been a few rather serious lose articles incidents and I honestly can't tell if policy has officially changed or if some ops are just being overly strict in enforcement. I considered asking about it on the tour but couldn't figure out a way to do so without feeling like I might be stepping on a hornets nest. Regardless inconsistent enforcement is not a good look so they need to figure out how to get a consistent message on it. Also for the love of God if they are going to make itva requirement then at the very least move people off the platform and away from the item bins. Allowing people to stand right behind the bins that you are telling people that they HAVE to put items including valuable ones in is just asking for a problem.
Yeah you might be right, they really need to be consistent here, was at KD yesterday and talked to two people that rode Pantheon on Saturday(two days after my visit) with cargo pockets and had no problems on Pantheon rides. Maybe my zipper pockets don't conceal the objects inside very well.
 
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Yeah you might be right, they really need to be consistent here, was at KD yesterday and talked to two people that rode Pantheon on Saturday(two days after my visit) with cargo pockets and had no problems on Pantheon rides. Maybe my zipper pockets don't conceal the objects inside very well.
No it's not just that I have ridden it where they are still saying it's ok as long as they are not out and where they are actively telling people that they MUST put all items in the bin. I really don't know what the official policy is and if someone like me who is there often and constantly rides the thing can't figure it out I have no idea how a guest visiting once or twice a year is supposed to know. I would also think that inconsistent enforcement would open them to future liability if an accident occurs. I can only imagine the hey you stopped guests from bring a phone on these times but let the guests that brought the one that hit my client in the face on would be a lawyers dream. This needs to be fix and fixed NOW and if the policy is they can't be on the ride two things need to happen. One verifiable enforcement with a metal detector so there is no sneaking it on. Two secure in station or close by storage for all guests.
 
Pantheon has been plagued with horrific operations since day 1. I have seen it all. I now avoid this ride at all costs. Inconsistency is the worst for a regular park visitor. It’s sad that a headline attraction is allowed to operate with no oversight.
 
Pantheon has been plagued with horrific operations since day 1. I have seen it all. I now avoid this ride at all costs. Inconsistency is the worst for a regular park visitor. It’s sad that a headline attraction is allowed to operate with no oversight.
In all fairness there was an issue a month or so back were someone pulled out a phone after dispatch and then list it with it hitting another rider in the processes. The other rider suffered injuries as a result. That certainly could have caused a review of policies and changes. Possibly whT is happening is that Summer season employees that are leaving anyhow are choosing to apply the old policy and new hires are going by the current policy. Not saying that is right or a good look just that it's a possible explanation for what we are seeing. It definitely still needs to be addressed but it will be interesting to see what things look like during Howl-O-Scream.
 
In all fairness there was an issue a month or so back were someone pulled out a phone after dispatch and then list it with it hitting another rider in the processes. The other rider suffered injuries as a result. That certainly could have caused a review of policies and changes. Possibly whT is happening is that Summer season employees that are leaving anyhow are choosing to apply the old policy and new hires are going by the current policy. Not saying that is right or a good look just that it's a possible explanation for what we are seeing. It definitely still needs to be addressed but it will be interesting to see what things look like during Howl-O-Scream.
Mid-season policy changes tend to be the toughest for reasons you say.

I think the other thing that’s also tough in those situations is it’s also up to the supervisor to remind everyone of the policies in place.

It really sucks for them when mid season they have to implement new policies like this. Solutions are often halfway and take the employees working hard to implement. I think this is the downside of little to no offseason. It’s impossible to take the time to fully implement it.

Personally after experiencing Velocicoasters locker set up I would like to see more parks invest in this and having a queue and exit interact really closely to have this almost right on top of the station building so they can do two way lockers. With as long as queue times are anymore and the growing no loose items policy the queues themselves can get quite boring.

Hell remember the days pre cell phone when many parks put TVs in the queues? The fact those are gone and they are now putting these strict rules in place it’s quite boring to visit parks alone.
 
Free two sided lockers are the way of the future with roller coasters. It’s just the fact of the matter with the fact guests are determined to take their stuff on rides. The amount of stuff I saw in person flying off El Toro alone in one visit was wild. Just phones and wallets getting launched everywhere.

I literally sent a detailed email to my co-workers before a company event at BGW explaining not to bring their phones/wallets/keys on roller coasters especially Pantheon. Despite this, despite the amount of signs there were in the line, station, outside the ride, and the audio recordings, one of my bosses still lost his phone and wallet on Pantheon and was upset with me at one point. I explained “I sent out an email yesterday man explaining this would happen” and he responded “well I didn’t take that seriously” and I replied “I really don’t know what to tell you man.”

He also screamed like a girl in a high pitched voice with a blood red face as we were on the spike and I looked around and saw it, got a nice look at the FEAR. Also watched his best pal make fun of him all day afterwards. This was 2 weeks after I wasn’t promoted too so it was neat, one of my favorite stories honestly.
 
Free two sided lockers are the way of the future with roller coasters. It’s just the fact of the matter with the fact guests are determined to take their stuff on rides. The amount of stuff I saw in person flying off El Toro alone in one visit was wild. Just phones and wallets getting launched everywhere.

I literally sent a detailed email to my co-workers before a company event at BGW explaining not to bring their phones/wallets/keys on roller coasters especially Pantheon. Despite this, despite the amount of signs there were in the line, station, outside the ride, and the audio recordings, one of my bosses still lost his phone and wallet on Pantheon and was upset with me at one point. I explained “I sent out an email yesterday man explaining this would happen” and he responded “well I didn’t take that seriously” and I replied “I really don’t know what to tell you man.”

He also screamed like a girl in a high pitched voice with a blood red face as we were on the spike and I looked around and saw it, got a nice look at the FEAR. Also watched his best pal make fun of him all day afterwards. This was 2 weeks after I wasn’t promoted too so it was neat, one of my favorite stories honest

Mid-season policy changes tend to be the toughest for reasons you say.

I think the other thing that’s also tough in those situations is it’s also up to the supervisor to remind everyone of the policies in place.

It really sucks for them when mid season they have to implement new policies like this. Solutions are often halfway and take the employees working hard to implement. I think this is the downside of little to no offseason. It’s impossible to take the time to fully implement it.

Personally after experiencing Velocicoasters locker set up I would like to see more parks invest in this and having a queue and exit interact really closely to have this almost right on top of the station building so they can do two way lockers. With as long as queue times are anymore and the growing no loose items policy the queues themselves can get quite boring.

Hell remember the days pre cell phone when many parks put TVs in the queues? The fact those are gone and they are now putting these strict rules in place it’s quite boring to visit parks alone.
It could just be simply a teenager working the ride doesn't want to deal with jerks who act like babies when told they can't carry something on the ride therefore they just don't say anything.
 
It could just be simply a teenager working the ride doesn't want to deal with jerks who act like babies when told they can't carry something on the ride therefore they just don't say anything.

Eh, let's not make this an ageist or generational commentary - sure, an op can be younger than 20 thus making them a teenager, but I'd think that same scenario can easily play out with ops of any age.

Plain and simple, ops are frontline employees of the park, same as cashiers are at grocery stores - inherently these positions deal with the multitudes of personalities displayed by members of the public including several that appear to not have respect for other humans nor the environment they're in.

Compounding these exchanges are that theme park guests generally have an entitled mindset that they can do no wrong in the park, it's basically fairyland where nothing can hurt anyone and it's all for fun. While this (hopefully) usually doesn't have too many operational impacts to staff, it does make it all the more jarring if guests argue with staff over policy enforcement (granted, there's also cases of staff authority abuse too, but that's not the main focus here).

Add to that that company policies are usually in place to try to not upset guests (don't talk back to rude guests even if you feel they deserve it), these employees can be in a particular vulnerable position all while trying to do their job for relatively low pay.

While this doesn't excuse the ride crews of having inconsistent policy enforcement, hopefully it helps to continue to paint the picture that there may be other factors at play besides one op saying something different than another.
 
Eh, let's not make this an ageist or generational commentary - sure, an op can be younger than 20 thus making them a teenager, but I'd think that same scenario can easily play out with ops of any age.

Plain and simple, ops are frontline employees of the park, same as cashiers are at grocery stores - inherently these positions deal with the multitudes of personalities displayed by members of the public including several that appear to not have respect for other humans nor the environment they're in.

Compounding these exchanges are that theme park guests generally have an entitled mindset that they can do no wrong in the park, it's basically fairyland where nothing can hurt anyone and it's all for fun. While this (hopefully) usually doesn't have too many operational impacts to staff, it does make it all the more jarring if guests argue with staff over policy enforcement (granted, there's also cases of staff authority abuse too, but that's not the main focus here).

Add to that that company policies are usually in place to try to not upset guests (don't talk back to rude guests even if you feel they deserve it), these employees can be in a particular vulnerable position all while trying to do their job for relatively low pay.

While this doesn't excuse the ride crews of having inconsistent policy enforcement, hopefully it helps to continue to paint the picture that there may be other factors at play besides one op saying something different than another.
To also be clear there has been no signage change or recorded announcement change on the ride. The only time you encounter a clear message that they are not allowed is from a ride ops team member or from them saying it over the PA. So it's definitely not fair to put 100% percent of the blame for inconsistent messaging on the team members as the park has had ample time to post new and clear signage if the policy has truly change which again I am not 100% sure of. By contrast when Twisted Timbers policies changed there was a giant sign right at the entrance that you could be blind and still see.
 
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Saw the lose items policy being debated on FB and someone cited a case out of New York Conboy V Studio 54 which stated that despite disclaimer saying they are not responsible for lost items business are responsible for items left in coat checks and other such areas if reasonable precautions are not taken to secure them. It would seem that Pantheon's lose article bins would fall into that category especially since items are being left at the direction of staff. I checked and it is a real case link to details posted bellow.

 
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Saw the lose items policy being debated on FB and someone cited a case out of New York Conboy V Studio 54 which stated that despite disclaimer saying they are not responsible for lost items business are responsible for items left in coat checks and other such areas if reasonable precautions are not taken to secure them. It would seem that Pantheon's lose article bins would fall into that category especially since items are being left at the direction of staff. I checked and it is a real case link to details posted bellow.

To me there seem to be A LOT of differences that are very relevant between these two scenarios. The items in this case were left DIRECTLY with an attendant of the business and they were given a receipt by the business that they were received, and then the item was not returned to them when it was time to pick them back up. They also only had to pay because they determined that the business did not have signs CLEARLY posted that had a disclaimer but had the disclaimer been posted clearly, they may not have been liable so long as they could prove the disclaimer was understood. I do not think anyone would be able to legally hold BGW liable if their items were lost or stolen from those bins based on all of these differences between that case and the scenario that would be happening at Pantheon or a BGW ride in general.

I do think it is a sucky situation, even if the likelihood your items are stolen is incredibly low, I have never had an issue with throwing my 1000 dollar phone in plain site in one of those bins because it seems absurd for someone to take it from there when its clearly not their phone and likely they also placed their phone or other items in the bin as well so they are taking the exact same risk as you. Phones are also just generally a REALLY bad thing to steal because its extremely easy to track down and catch a phone thief due to the nature of it the item. That said, I also throw my wallet in those bins and don't worry much about it, though I don't keep cash in my wallet. Id rather take a fraction of a percent chance my things get stolen by another amusement park goer than I would take the chance it falls out of my pockets on the ride and can never be retrieved and/ or hurts another person.

The actual OFFICIAL policy for loose articles is that they are not allowed in ride queues or on rides. They definitely do not enforce it consistently, but basically, you can only have your keys, wallet, glasses, etc, ANYTHING on you if it is in a fanny pack or sealed(zipper) pocket. Otherwise, it is stated it must be left with a non-rider or in a locker, (You arent even necessarily supposed to use the bins provided that you put loose articles in at each ride, they are just there because they know people are not going to follow the rules of not bringing them into the ride queue line at all.) If I'm alone I bring them and place everything in my pockets and glasses in those bins, if I'm with my Fiance she holds onto my stuff because she doesn't do thrill rides.
 
The actual OFFICIAL policy for loose articles is that they are not allowed in ride queues or on rides. They definitely do not enforce it consistently, but basically, you can only have your keys, wallet, glasses, etc, ANYTHING on you if it is in a fanny pack or sealed(zipper) pocket. Otherwise, it is stated it must be left with a non-rider or in a locker, (You arent even necessarily supposed to use the bins provided that you put loose articles in at each ride, they are just there because they know people are not going to follow the rules of not bringing them into the ride queue line at all.) If I'm alone I bring them and place everything in my pockets and glasses in those bins, if I'm with my Fiance she holds onto my stuff because she doesn't do thrill rides.

On several different occasions ops crews have been instructing riders that they MUST remove items from zippered pockets in place them in the bins. I would also point to the fact that what I see separates Pantheon from other rides is that people are allowed to be standing right on the exit area where they are standing with their hands right over top of the bins where reaching in and grabbing something unnoticed easy. I would still have reservations about leaving something valuable in the basket on other rides but at least there us some degree of separation on other rides.

Also here is BGW official WRITEN and posted policy on the issue
 

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Saw the lose items policy being debated on FB and someone cited a case out of New York Conboy V Studio 54 which stated that despite disclaimer saying they are not responsible for lost items business are responsible for items left in coat checks and other such areas if reasonable precautions are not taken to secure them. It would seem that Pantheon's lose article bins would fall into that category especially since items are being left at the direction of staff. I checked and it is a real case link to details posted bellow.

This is a Civil Case in a local New York court and wouldn’t have any bearing on what happens in Virginia.
 
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The first entry in this thread is a WikiPost. As such, it can be edited by anyone with the appropriate permissions.
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