Disney Springs isn't really the same as the parks and considering the resorts are closed, only limited numbers of locals would be coming anyways, so they may simply go elsewhere to avoid the masks issue.There are no exceptions at Disney Springs and the language is shared. Why would the policy be different? If anything, restrictions should be more relaxed at Disney Springs.
There is case law that carves out ADA exceptions for public health. Disney has an army of lawyers who know 1000x more about all of this than either of us. I'm confident that Disney's lawyers have done their homework and have all their ducks in a row. If these policies were illegal, Disney wouldn't institute them.
Even if Disney can get away with this legally, which I'd seriously question and I'm unsure what's on the website is final policy, it creates long term customer perception issues and is bad for company PR in general.
Pushing out 10-20% of your customer base that you really need to be spending money at some point soon is bad for business, especially if they go down the street to a competitor and don't come back.Are parks that are already limiting attendance really going to be concerned by a reduction in the number of potential guests?