COVID-19’s Impacts on BGW

[GrandpaD]

I'm pretty sure that BGW (and other parks) will take extensive safeguards with food employees. Temperatures, etc. The key will be the less handling the better. You almost wonder if we start to see Piccadilly Cafeteria style service (yeah, I'm old) - you point at it and the server dishes it up. No more pre-plating "grab and go".

 

[FestHaus Enthusiast]

How easy will it be for companies to buy covid quick tests in bulk? I like the idea, but it doesn’t seem realistic when testing isn’t widely available now to those who are showing symptoms.

 

[Jahrules]

I don’t want to eat anything that has been exposes to 13 year old boys on a good day. The prospect of someone with COVID-19 handling even the packaging on my food turns my stomach.

This reminds me of the time I witnessed a teen barehanding a turkey leg from the grab and go. He spent 5 minutes arguing with his guardian over if he could buy it or not. He lost the argument and put the turkey leg back in the warmer for the next customer victim.

 

[Jonesta6]

And the TM didn't immediately toss it out? Thought that was what company mandated health code training and enforcement were for?

 

[Jahrules]

And the TM didn't immediately toss it out? Thought that was what company mandated health code training and enforcement were for?

A TM wasn't watching the hot box. This was one of the stations that is primarily a drink station which happens to have a hot box.

The hot box is way down the line and unless a TM happens to be down that way, the one working the register would never see it.

 

[Jonesta6]

Ugh - gross!

I'm guessing it was set that way either because they wanted to shoehorn another product in there wherever it'd go or it's placement was more about operational efficiency...

 

[Mushroom]

The thing that really grosses me out is how TMs fill the souvenir popcorn buckets. They just dump the guest’s bucket into the pile of popcorn in the popper. This means that whatever germs the guest’s bucket picked up by setting it down in gross places - floors, theaters, bathrooms - are now mixed in with the popcorn in the popper that everyone else eats.

 

[warfelg]

The thing that really grosses me out is now TMs fill the souvenir popcorn buckets. They just dump the guest’s bucket into the pile of popcorn in the popper. This means that whatever germs the guest’s bucket picked up by setting it down in gross places - floors, theaters, bathrooms - are now mixed in with the popcorn in the popper that everyone else eats.

These are the types of things that are more wide spread than than just BGW but I 100% expecting this type of stuff to massively change.

 

[WDWRLD]

So I was thinking about BGWs food service and the food pick up lines like they have them. I then think about how Disney (yes I know dont compare BGW to Disney) Disney does food service at most places where you order then pick up your tray with just your food. I was thinking about the Festhaus.....what if they basically flipped the registers and reconfigured the food area to work like Disney does. Do away with refillable mugs, everyone buys a drink each time and gets a new clean cup. Even Disney before at places like Columbia Harbour House gave you a complete new cup when you get a refill. I feel like a redesign would reduce the number of surfaces a guest could touch around the food and remove the chance of guests touching others food.

 

[VonDerrick]

As someone who loves ordering food online, I hate not being able to pre-order a meal. That said, Disney's mobile order is available at select quick serve type locations.

I will say that, in general, mobile ordering was seen as a gimmicky service for restaurants that a lot of people really didn't care to use or really didn't care about in general. Now, mobile ordering has become rather essential for our new normal. Being able to pre-order your food and have it ready to pickup or delivered is really important now, and it is nice to see these previously gimmicky tech upgrades really become useful and a necessity. I only hope that mobile ordering in general really does evolve and become the standard, best option for obtaining food.

EDITED for new understanding of post.

 

[warfelg]

To say most places seems like an exaggeration. As someone who loves ordering food online, I hate not being able to pre-order a meal. That said, Disney's mobile order is available only at select quick serve type locations.

I will say that, in general, mobile ordering was seen as a gimmicky service for restaurants that a lot of people really didn't care to use or really didn't care about in general. Now, mobile ordering has become rather essential for our new normal. Being able to pre-order your food and have it ready to pickup or delivered is really important now, and it is nice to see these previously gimmicky tech upgrades really become useful and a necessity. I only hope that mobile ordering in general really does evolve and become the standard, best option for obtaining food.

To be fair to @WDWRLD here, I rather think he’s talking about going to the cashier first, ordering, getting an order number, then sliding down the line to get it as opposed to the current “accepted” park style of pickup first then pay. Flipping the order of operations means less likelihood of food being exposed to someone that can contaminate it.

Of course the flip side of that is that food prices go up considerably as it takes a larger staff to pull that off and possibly a whole new POS system.

 

[VonDerrick]

Oops ... can't believe I misread that entire post.

Yes, flipping the operation would likely be better, but an expensive change.

 

[WDWRLD]

Yes, I was not referring to Mobile Order however we almost exclusively use it even to order when already at the dining location.

 

[Nicole]

I would love it if all quick service moved to mobile ordering. Especially now, I don’t want to stand in any lines.

I also wish every park had Magic Bands for a variety of reasons. They also seem safer now.

 

[rswashdc]

Mobile ordering would be a lot quicker for parks to implement than magic bands. There are existing applications that could be leveraged in the short term while reinventing the entire food service system for the longer term. Lines and cashiers are really starting to seem like an era that is all but over.

 

[Nicole]

Yes.

 

[ijerngvidsnvk]

I miss BGW. ?

 

[warfelg]

I miss BGW. ?

Dear BGW,


Love,
Everyone at Parkfans.net

 

[qdeathstar]

And think about this....just because BGW gives a squirt bottle and a rag to a team member to wipe the ass sweat off a seat does not mean it’s clean to the point that BGW would have no liability. Unless that team member is trained on how to clean and they are also trained on the chemical product they are applying there are more issues than just someone getting sick.

BGW might get sued, but they won’t loose. The customer chooses to go to the park knowing the risk. Assuming that bge doesn’t make the claim that the park is corona free, VA allows for offsetting liability.

 

[rswashdc]

BGW might get sued, but they won’t loose. The customer chooses to go to the park knowing the risk. Assuming that bge doesn’t make the claim that the park is corona free, VA allows for offsetting liability.

If there was no possibility for BGW to be liable for any employee or customers getting sick, BGW would get an injunction against the governors EOs and open the parks immediately. While BGW may not get successfully sued for any single case, if someone demonstrates unsafe procedures or BGW not following health guidelines liability is pretty likely. If a customer got sick or died from salmonella because food wasn‘t properly prepared, you can bet that BGW will find itself defending and settling a lawsuit - no difference with COVID-19.