If you visit Florida a lot, as we do, everyone needs the Premier/Platinum/Supercalafragalistic level. Or whatever they are calling it this year.
Call for Ideas: New Membership Program Perks
- Thread starter Nicole
- Start date
Because we are in Florida alot.....little did I know when I signed the contract for a year they would yank everything but Williamsburg away from us. When my year is up I will do that....if I dont just drop them all together. And for the us the basic memberships dont work because the blockout days are basically then only days we went.
Why do you keep claiming that anyone lost access to parks that they were promised, when they purchased their passes? It is a demonstrably false statement.
If I pick up the phone and call BGW...which you actually talk to someone at Seaworld they tell me my "Premier Membership" does not include anything other than Virginia parks. If I explain and they put me on hold and I wait and they talk to someone who talks to someone who thinks they heard something about people who bought Premier memberships the first few months get into Seaworld. While people say they are getting in its not on paper. Im not going there with the thought "i hope my ticket gets me in".....as much as im paying I want to know what im getting. They should have either issued new passes or changed names or something to give people confidence in what they have.
When they switched over top the new restrictions all new tickets were issued with a different bar code prefix that restricts usage all tickets purchased before the switch have the old bar code prefix snd should work regardless of the pass level name. If I am not mistaken others have used them with no issues.
That could be true, but I called in Sept/Oct and asked. The woman I talked to looked up my account and told me my passes were for Williamsburg. I explained and she took my bar code and still said it only shows 2 parks 1 year. This call went for like 30 minutes and eventually I was told my passes dont cover other parks but since they were old passes they might work. They acted like I was trying to get something I wasnt supose to get....like I was trying somethig sneky. I only called after reading a couple posts here about peoples accounts not showig the correct passes and I dont want to be "that guy" in line in the morning holding up the line trying to get in and my passes dont work. I guess I need to just stop in and see what happens.
SEAS customer service rarely shows any consistency and regularly gets things completely wrong.
As I mentioned before, four of us with original Premier Memberships, WHICH NOW SAY THAT THEY ARE TWO PARK PASSES ONLINE, spent this past weekend at SWO.
If you have an original Premier, you have access to all of the parks. If you have the new Premier, however, you don't.
Not only did our passes work at the turnstiles, we got free Preferred Parking, use of the Member Lounge, pass discounts, and access to pass member merchandise.
BGWFans spoke to the Park and reported on their answers about this very issue, when we heard about the new new pass structure. Our experience matches their claims.
I don't know why you believe a Florida-based customer service rep, who likely knows nothing about the stupidly unique and ridiculously complex Williamsburg pass system, over people's current experience in Florida.
As I mentioned before, four of us with original Premier Memberships, WHICH NOW SAY THAT THEY ARE TWO PARK PASSES ONLINE, spent this past weekend at SWO.
If you have an original Premier, you have access to all of the parks. If you have the new Premier, however, you don't.
Not only did our passes work at the turnstiles, we got free Preferred Parking, use of the Member Lounge, pass discounts, and access to pass member merchandise.
BGWFans spoke to the Park and reported on their answers about this very issue, when we heard about the new new pass structure. Our experience matches their claims.
I don't know why you believe a Florida-based customer service rep, who likely knows nothing about the stupidly unique and ridiculously complex Williamsburg pass system, over people's current experience in Florida.
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I do feel good about the memberships. The perks and benefits are pretty damn good and I take advantage of them. The cost to value is ratio is perfectly acceptable. There is a difference between Premier and Platinum. Are you sure you have the correct membership/passes?
As far as trying to make comparisons to WDW. Their annual pass is $952.11. If you divide that up between the four theme parks and two water parks it breaks down to $158.69 per park. That's way more expensive than BG. The BG breakdown for me is $180 annually which is $90 per park (BG and Water County).
Yes, I amd sure what I have, I upgraded to the top membership last March to get access to all Seaworld chain parks and pay $20 per month untill my year is up then its $22. After that time is when the Platinum was created.
As far as WDW everyone keeps quoting the full purchase price....if you renew its much less so unless you just outright but a new annual pass every year it is cheaper. You can calculate it a thousand diffrent ways to make either look better but the fact is if I want to use my WDW AP any day in the 365 days of a year I can but at BGW or WCUSA I only have 204 days in 2019 to visit. Also you have to consider daily operations at WDW last much longer each day then BGW.
You don't seem to know what you have.
If you have a BGW Premier Membership from last March (read: before the launch of the BGW Platinum Membership) that is a Grandfathered BGW/WCUSA Premier Membership. That means you get all of the benefits that Premier got in Williamsburg when it initially launched and it is treated like a BGW/WCUSA Platinum Membership at all non-Williamsburg parks. This has been documented ad nauseum on BGWFans and by people here on ParkFans.
I'm sorry you were given bad information by the incompetent call center staff, but the point stands that anyone who is on an EZPay Grandfathered Premier is getting a really, really good deal.
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My point is I have called, more than once and been given the same info. We have nothing stating what we have. I guess enjoy it while it lasts and when it stops working we are screwed. Even the people on the old ezpay plans their accounts show what they have correctly. I do know what I paid for and what my 7 foor long contract from last March says but nothing on my account shows that. Just because its written on this forum does not mean anything. Yall keep trusting them.....eventually it will catch up.
What on earth.
I really hope you just have not read either of my posts addressing this misconception of yours, because I have explained twice now that I used my grandfathered Premier last weekend at SWO. I received full benefits. It is a s not a case of believing anyone. Four of us were there and I have photographic evidence.
I really feel as if I have fallen down the rabbit hole. Or I am being ignored/dismissed.
I really hope you just have not read either of my posts addressing this misconception of yours, because I have explained twice now that I used my grandfathered Premier last weekend at SWO. I received full benefits. It is a s not a case of believing anyone. Four of us were there and I have photographic evidence.
I really feel as if I have fallen down the rabbit hole. Or I am being ignored/dismissed.
I have read your posts....I just wont reply to anyone else replying to me about it.There.
I spent two weeks in July in Orlando/Tampa, visited the two theme parks and two water parks. 90% of the time my pass didn’t illicit any questions. About 5% of the time was “we don’t have memberships”, but I told them it was from Williamsburg and they took care of it right away. And the last 5% was asking how I liked being a member over a pass holder.
The one prolonged exchange I had was with a higher manager (wish I could tell you who but my memory isn’t always the best) where we talked the differences a little, expressed what we liked and didn’t, and how “members” sounds better than “pass holders” from an optics standpoint.
I forgot about this when I was making my list of membership rewards I took advantage of last year! Thanks for the reminder.
I think the thing which has most resonated with me in this thread is the private member's lounge.
I think having somewhere off the beaten path with some water fountains, bathrooms and chairs would be pretty wonderful. Maybe a Swiss Chalet near Alpengeist?
I will say, right now I often find myself going up to the old Wilderness Reserve because there's great little spots with benches that no one bothers going to, great if I'm feeling overwhelmed by large groups of people.
And the Ireland bathrooms across from Battle for Eire are basically secret member's bathrooms as it is, no one is ever in them!
I think having somewhere off the beaten path with some water fountains, bathrooms and chairs would be pretty wonderful. Maybe a Swiss Chalet near Alpengeist?
I will say, right now I often find myself going up to the old Wilderness Reserve because there's great little spots with benches that no one bothers going to, great if I'm feeling overwhelmed by large groups of people.
And the Ireland bathrooms across from Battle for Eire are basically secret member's bathrooms as it is, no one is ever in them!
Thinking about it, La Ciucina would be an ideal place for it.
-Never Open
-Plenty of space
-Kitchen and Drink equipment already there
-Out of the way
-Never Open
-Plenty of space
-Kitchen and Drink equipment already there
-Out of the way
I said I was done replying....why poke at me just to try and get another reoly because in your comment is something I have tried to do and the park refuses.
I have thought of quite a few members lounges areas but the biggest problem I see in any of them is size. There are a huge numbers of members so how does the park accomindate them withought creating a place that always has a line to get in? Think of the number of people at the park on say HOS or CT preview, so this brings me to this idea. Have multipul lounges, one for each tier of passes that also have more ammenities based on the level of pass you have.
I have thought of quite a few members lounges areas but the biggest problem I see in any of them is size. There are a huge numbers of members so how does the park accomindate them withought creating a place that always has a line to get in? Think of the number of people at the park on say HOS or CT preview, so this brings me to this idea. Have multipul lounges, one for each tier of passes that also have more ammenities based on the level of pass you have.
You never had to respond. It was not directed or referencing you in any way.
Just because it’s something that you’d like the park to do, doesn’t mean that you have a monopoly on the idea.
This thread has been derailed so many times you’d think it was ran by WMATA. This thread is specifically about discussing new ideas for membership perks. While there has been issues with Memberships, this isn’t the thread or sub fora to discuss it in.