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Jonesta6 said:
Serious question - what do you think is the park's opinion of crtiques where we're seeing gaps or flaws in how they've handled something and are suggesting possible alternatives that may have a chance of working out better?

That's not to say anyone here whom has never worked in or for the industry knows what it's like making those decisions, but more that we each have our own experiences and/or expertise in certain subject areas that we feel the park could do better in.
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I don't think they're paying that close attention; or, at least the people that they have looking aren't the ones that care about those aspects.

Probably more accurately, the ones looking are local, and the decisions that we're complaining about are corporate and the local people can't do anything about it.
 
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Anyone that would normally look at these fora are probably not in the 5% left as employees. Of those 5%, likley none of them could care less what we think.
 
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Jonesta6 said:
Serious question - what do you think is the park's opinion of crtiques where we're seeing gaps or flaws in how they've handled something and are suggesting possible alternatives that may have a chance of working out better?
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This is my 100% feeling on it - I think all companies are on the fence right now with it. Because much of what is happening is so unprecedented, I feel like there's 1000 different solutions for each problem that comes up, and none are wrong. I think they take them individually with a grain of salt but use them in combination to develop a better method for handling any delay's or shutdowns differently in the future.

Like I think one thing that some parks might come to the conclusion of just communicate things right away, some might come to the conclusion of let the state take the lead and react to what they say, and some might come to the conclusion as long as they do what the majority is doing within a reasonable time then they are fine.

The long view, I feel, of the gaps or flaws of how they handled it is going to become "forgiven" because almost every industry and company is struggling with the exact same issues.
 
Right... I was more referring to specific items we've collectively already critiqued that although may be forgiven when things start playing out/gates reopen, aren't necessarily the attitude now.
 
SLC Headache said:
I read the rest of the link and he said the Comfort Collars were comfortable. Clearly this guy's opinion is suspect at best.
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I'm not saying this about any outlet in particular, but especially around the time when Tempesto opened there were serious constraints placed on the media. They were very limited in what they could and could not say. I doubt you could find any negative comments from anyone at the event. It is one of the reasons Marketing hates us so much: we aren't willing to censor our views.
 
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Nicole said:
I'm not saying this about any outlet in particular, but especially around the time when Tempesto opened there were serious constraints placed on the media. They were very limited in what they could and could not say. I doubt you could find any negative comments from anyone at the event. It is one of the reasons Marketing hates us so much: we aren't willing to censor our views.
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To be honest, the media had a number of people coming to them with "mY hArnESs On temPestO cAme UnDONe aND tHat eViL pARk did NOThiNG!!!" so I can understand the park wanting a tight leash on the media. Still they shouldn't get upset from people taking smack about those unnecessary shoulder killers.
 
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This was before the public had anything more than soft open access. The controls were not Tempesto specific and they were ridiculously directive.

Regardless, there is never an excuse for the park to limit what media outlets can say about their experiences at the park, as long as they aren't violating any laws. The media is not a volunteer arm of the Marketing Department. They are there to provide a service to consumers.
 
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Nicole said:
This was before the public had anything more than soft open access. The controls were not Tempesto specific and they were ridiculously directive.

Regardless, there is never an excuse for the park to limit what media outlets can say about their experiences at the park, as long as they aren't violating any laws. The media is not a volunteer arm of the Marketing Department. They are there to provide a service to consumers.
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I agree, I didn't realize it wasn't Tempesto comfort-collar specific.
 
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I don't know if they did, but what the park should have done is demonstrate to the media that the "comfort collars" are entirely unnecessary for safety, and are only there for the personal comfort (ha!) of riders.

Edit: the best possible way to avoid bad press and fake news is to get ahead of it and put the facts out there before someone can print fiction.
 
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Is this an attempt at Wendy's level roasting, or a legit pissed of social media person
 
Twitter used to be a useful platform that people could use without having an account. It is unusable now, I can only see a post if someone directly links to it or posts a screenshot. It's a shame people still use Twitter, but I get that the alternatives aren't that great either. Facebook/Instagram still work most of the time without having an account.
 
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So is this essentially the final nail in the coffin for any relationship BGWFans had or attempted to have with the park?

Edit: Also, does KDFans have any sort of media relationship with KD?
 
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rollercoastercoaster said:
So is this essentially the final nail in the coffin for any relationship BGWFans had or attempted to have with the park?
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It's not a big deal at all. It's just BGW marketing playing more of their typical, petty, playground-tier games.

There has been zero communication between BGW and BGWFans since early 2020 when the park randomly decided to reblacklist us out of the blue and refused to give us any explanation or information re: why. This was after they suddenly called BGWFans out publicly on Twitter as "Fake News" for public records reporting. It's hard to get less "Fake News" than "here are documents provided by BGW to a government agency."

Marketing leadership turned over substantially in the lead-up to that period—our ex-journalist allies left and one of the new marketing people who cycled in had a long, proud history of BGWFans animosity so... yeah. It's not totally surprising the department returned their their old ways when all the mavericks moved to greener pastures, but I was (and remain) shocked at just how grossly unprofessional the handling of the change in direction was. You don't have to like what your predecessors did or didn't do, but when you assume a leadership position and want to make changes, it's your job to responsibly and professionally change course. Going a different direction is fine, but how you decide to go about that is everything. Suddenly, publicly lashing out at an outlet that did great work (BGW's words, not mine) with your predecessors and then rejecting any attempts at further communication is just, frankly, immensely juvenile.

Fortunately, individuals inside the park and even, at times, other departments in the park have found this communication embargo to be absurd and/or directly harmful to the park's/their department's objectives. I'll let you guess what happens then.

Maybe one day a new maverick or two will enter BGW marketing and the tides will change again—but for now, it seems to be business as usual over there since pre-COVID. There are MANY places where the interests of our readers and BGW's business objectives align completely—areas where we have previously done and could continue to do really good work together. It just requires marketing leadership who can swallow their pride and realize that they can't actually, feasibly control the flow of every last tidbit of information about and/or out of the park and that's okay. Corporations in many other industries make the same calculus every day. Seriously, think about other topical areas in journalism. Tech? Entertainment? Presumably sports? Politics? These are ultra-leak-y areas where everyone involved fully acknowledges that journalists doing their jobs throughout the rest of the week shouldn't actually prevent them from working with organizations and corporations when their interests do align.
 
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