Just me, but I think it's an all around issue.I feel for the parks ride ops and it's not really fair to put tons of blame on them for slow dispatches. The park asks ops to work long, hot days for embarrassingly low pay given the parks profits, and our reward system for hitting high numbers of dispatches is basically the equivalent of a pat on the back. 5 minute dispatches are bad, and I'm not saying they aren't, but if you want something to change the pressure should really be put on park and SEAS leadership to give ops a reason to be quick, not on the ride ops at Apollo or any other ride. Imo
BGW needs to pay and put the right people in lead positions for rides.
The Ride Ops need to not be so apathetic.
And I think the guests play into this issue because they can often not be ready or not paying attention or just being difficult.
I believe there's a lot of work to be done all around. These are just my personal takes:
BGW - Pay ride ops more, make being an ops lead an internship that's paid well, and invest in some older full time staff that's paid well.
Ride Ops - I'm not sure what to do here other than just have a better hiring process.
Guests - Honestly, I think making it SOP in the industry to have two sided lockers for the entrance and exit should be a thing, and make it so everything has to go in just a short walk before boarding.