RE: Verbolten
Yeah, whilst I don't get this stupid ticketing system*, I know full well that if you request where to sit there won't be an issue. It's like this with Swarm at Thorpe, where they direct you to sides, but if you go "do you mind if I go on the other side" they go "yeah sure you just might have to wait longer" and I'm like "dats cool".
*It doesn't work, as guests always ignore staff, so systems that promote common sense are best. In an ideal situation, the queue should pass by or preferably over the loading platform so guests can see exactly how many people per row and what they will have to do, criticise those making mistakes (thats what human beings do best) and be prepared. The other amazing thing about queues like this? Then you need to hire less staff. Thoughtful design is of incredible benefit in being efficient. I always feel like these kind of systems are to compensate for bad design. Swarm has no front row queue in the station, and a member of staff directing rows. Front row queuers have joined a special queue during the main queue, and are given a ticket to essentially push past everyone to go to the front. You can imagine what havoc that can cause, and not only that but people ignore the staff member directing to rows and go for front anyway, only to be told to move. Siiiigh. I suspect in the USA, where people actually communicate with one another, it wont be so much of a problem because if someone wanted front they'd just say. In the UK, they wouldn't because people are jerks, and would just ignore and take front row as if it doesn't matter, waiting for someone else to fix their mess.
