I liked the Pretzel shop very much, but the placement of the building, it's entrance/exit, and the seating area with the little stage is all wrong. Nobody seems to know there are seats in back of the building. They are completely out of sight from where you get your food. Hardly anyone was using them. The poor oompah band on that little stage did a fine job, but there barely got an audience each time because nobody was eating there, although the shop was busy. The other little stage across from the old BBW station gets a bigger audience from passers by, but it's placed in a narrow crowded area without seating to eat and enjoy the show.
Basically, the placement of the stages, building, and dining areas are poorly designed. The Pretzel shop's exit should transport customers into the dining area through the rear of the building, and all would be good.