This. BGW used to really care about the small details and every year I feel like they care less and less. Their attention to detail used to set them apart from other theme parks. They cared about the little things. Obviously they will never be Disney but no one is trying to say that they should be. BGW should however be focused on these little things that improve the guest experience because that's what makes someone go to BGW over a park like KD. I will expect stuff like this from KD but not from BGW.I know you don't work there any longer, but that's the type of complacency that seems to have infested the park. If a ride is designed to have music, effects, etc. then it should be presented that way each and every day. Just because "they aren't Disney" doesn't mean they don't have to try.