Let's see, a few more Alpengeist (or related) memories...
I took a trip from DC to BG with a couple of friends in May '97, when Alpengeist didn't quite have all of its new-ride gremlins worked out yet. We spent a total of 3+ hours in line for the ride that day, and never got on once. Stand in the queue... learn the ride is down... leave the queue... come back later... rinse and repeat. Every other major ride seemed to have substantial downtime that day too, so we just bounced from queue to queue all day long without riding much. To top it off, an attendant at Drachen Fire, which uniquely did seem to run well that day, did not bother to do any pull-up checks on the harnesses for my side of the train before a dispatch. (Not surprisingly, we all lived.) At the end of the day I went to Guest Services to let them know about the harness thing, as honestly that seemed like an important piece of guest feedback for them to have. The poor guy behind the desk, surely weary from countless other complaints during a troublesome day, must have assumed I was there to complain about one or more of the many rides that weren't operating, and immediately offered me a voucher to return to the park for free. Confused about taking something I hadn't planned to request, I stammered, "I dunno, I'm here with a group..." whereupon he immediately offered vouchers to the entire group. That is some serious customer service - who knows whether it was the right move for the business to make so readily, but I have never forgotten it. I think about it each time my family and I pass the Guest Services window on our way into the park.
I did accept that voucher, and used it to return in June or July of that year with some other friends who wanted to visit. Alpengeist's loose article policy was very strictly enforced, and I wasn't sure whether my sandals would remain attached to my feet during the ride. (Think reef sandals, but with leather straps. 'Cuz it was the 90s.) Most folks with open toe shoes were removing them and tossing them waaaay over to the side under the watchful eyes of ride attendants. When we boarded I took mine off... slapped them right down on the seat... and sat on them. A ride attendant watched all of this, stared for a few seconds, and clearly was about to tell me "you can't do that"... but then told me they had never seen that done before, and complimented the idea. "Does it work?" It did work, and I repeated it a couple of times that day, garnering more or less the same reaction each time from a growing number of ride attendants. When I returned to BG a year or two later, I saw ride attendants explicitly telling riders to sit on their loose-fitting shoes. I'd like to think I started that, though it requires some (substantial) suspension of disbelief.
Truth be told, I had started sitting on my sandals during a trip to Cedar Point a couple of years earlier, and I doubt I was the first to do it. But again, the customer service angle seems in play... park management saw a reasonable idea and apparently went with it, instead of saying no just because it wasn't explicitly allowed under the original set of rider rules. I could name SEVERAL parks that failed the same kind of common-sense test at that time.
Around the time Alpengeist came along, a good friend invited me to come to BG with her family and a French foreign exchange student they were hosting. As we walked under Alpengeist and across the covered bridge, she noted that nothing in the park looked at all like the France she knew and grew up with. Walking through New France, same thing, of course. Entering Aquitaine, still the same -- didn't look like France to her. ...Until we came across the loaded clothesline that used to be strung overhead between a couple of the buildings in that area of the park. She stopped dead in the middle of the pathway, pointed up at it, and said, "Okay -- THAT looks EXACTLY like the France I know!"