RE: I'm Done
I don't know that I'd say *most* businesses don't care what the GP (or customer base) thinks. I think they care about it by proxy: what makes money and what doesn't. A problem with business right now (which starts in business school) is that short-term shareholder value is being emphasized over long term profit stability. I actually just read a long WSJ article about this very same thing.
You can increase shareholder value by using complicated pricing schemes to get people to buy things they don't need, cutting services to increase the bottom line, etc., but that's all short-term value. As customers become disgruntled with the sharp practices, long term value drops off.
If the owners are interested in flipping the shares, they may not care about long term value. That's common these days. So one might say, the owners care deeply about what the GP thinks, up to and until they've paid to get in. After that, who cares?
I think that Busch Gardens has proven itself a marketable concept over 30+ years in the area. If Blackstone or SW or whoever screws it up, they'll sell, and eventually, someone with business sense for this market and this situation will pick it up and do it right.