News Quarterly Financial Results

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"United Parks & Resorts (PRKS) said Q1 results fell short of expectations as reported attendance was down 5.0% from a year ago in Q1 to 3.2M guests. Unfavorable weather in San Diego and Florida in January and February, and again in Florida and Texas during their peak spring break periods, were factors, as well as a decline in international attendance.

Total revenue per person increased 2.1% to $86.43 during the quarter. Admission per person decreased 0.5% to $45.81, while in-park per person spending increased 5.3% to a record $40.62. Total revenue fell 3.0% to $278.3M to miss the consensus estimate by $1.3M.

Adjusted EBITDA fell 14.1% year over year to $58M."


People have finally had enough of their price gouging and surcharging.
 
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Reactions: SLC Headache, Zachary, tursiops and 5 others
I grew up going to BGT and have been a platinum pass holder for years and didn’t renew because they screwed up on their end and cancelled my pass a week early. I had reached out to customer service 3 different times to get it resolved. All 3 times I ended up at an Indian call center where I was told it was resolved when it in fact was not. Got to the park thinking this was resolved then had to go to guest services to get it fixed where they again failed to resolve it. They gave me a pass to get in for the day but I had none of my pass perks. Sent an email about all of this to Busch and never heard a thing. All this to say, if this is how they treat their most loyal customers it’s no wonder the financials are going down a cliff!
 
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Reactions: Mushroom, AlpenChariot, deacfan31 and 2 others
ThoosieTube said:
I grew up going to BGT and have been a platinum pass holder for years and didn’t renew because they screwed up on their end and cancelled my pass a week early. I had reached out to customer service 3 different times to get it resolved. All 3 times I ended up at an Indian call center where I was told it was resolved when it in fact was not. Got to the park thinking this was resolved then had to go to guest services to get it fixed where they again failed to resolve it. They gave me a pass to get in for the day but I had none of my pass perks. Sent an email about all of this to Busch and never heard a thing. All this to say, if this is how they treat their most loyal customers it’s no wonder the financials are going down a cliff!
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Busch has nothing to do with the parks
 
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