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If you’re too dumb to not re-buckle a seatbelt after it comes undone on a coaster, then you shouldn’t be riding coasters. Simple as that.

This isn't the issue at all.

Parks volunteer to engage in this seatbelt safety theater bullshit—they implicitly communicate to guests that these completely unnecessary seatbelts are a necessary safety feature of these rides—when, in the VAST majority of cases, they're nothing more than a measuring tool or, worse, a pacifier to satiate uninformed lawyers/insurance companies.

When guests are fed this nonsense by the parks, it is completely reasonable for them to freak the fuck out when what they believe to be a safety feature of the ride comes undone mid-cycle. It's easy for us not to sympatheize with the fear as we all instinctually know seatbelts on coasters are almost universally stupid and useless. If we work to put ourselves into the shoes of riders who don't have that deep knowledge of the industry though, hopefully it's not hard to see why people would react in such extreme or seemingly irrational ways.

These coasters SHOULD NOT have seatbelts. All they do is slow operations, make rides less comfortable, and add a frequent point of confusion for guests that, very often, results in horrible bouts of bad press for not only the parks stupid enough to add them, but for the industry as a whole.

The amusement industry is insanely safe, but when parks add fake, useless, failure-prone seatbelts to rides that frequently unlatch, are not fully latched upon dispatch, can be unlatched mid-ride by bad actors, or whatever else, it creates a perception that the industry is far less safety-conscious than it actually is.

So yeah, fuck parks that bolt unnecessary seatbelts to rides and the parks that do so deserve all the bad press they receive from incidents like this. Just a shame the reputation of the rest of the industry also gets scarred in the process.
 
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Can’t tell you how many times my seatbelt came undone or my OTSR clicked mid ride on Green Lantern. Granted, not the best example as I’ve made how I felt about the ride clear plenty of the times, but you’d never catching me running to ride ops or the press. Truly the definition of “shit happens.”

I agree with @Zachary wholeheartedly though. Guests have been conditioned over the years to believe there’s any form of necessity to seatbelts and it leads to one of the most misinformed fears of this hobby. Many years ago, I went to Great Adventure with some friends and one of them lost his shit seeing people undo the belts on Batman on the brake run while we waited for the other train to clear the station. No matter how much effort I put into explaining that absolutely nothing could possibly happen, we could never get him on Batman again.
 
When I visited Carowinds years ago, I no-joke had my lap bar restraint pop back up open on the Hurler while going up the lift hill because it was initially only down one click (similar to your OTSR story on GL, GASM). In the moment I recognized why it happened and pushed it back down, making sure to get two clicks on it that time. I then enjoyed the ride (as much as one can enjoy it) and had a good laugh about it afterwards, knowing I now had a fun story.

To Zach's and GASM's point, though, I was knowledgeable because of my experiences in this hobby. If I was some random GP person who only goes 1-2 times a year, I could totally understand why they'd freak out. Same things goes with the seat belts - if you're conditioned to expect it as part of the restraint system, of course you'd freak if it pops open suddenly, even if it's 100% redundant.

...or, worse, a pacifier to satiate uninformed lawyers/insurance companies.
100% this, in today's litigious, corporate world.
 
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