The flag just outside of the station of invadR is faded to nothing in the sun.
Busch Gardens Quality Control Team
- Thread starter Nora
- Start date
Isn’t that the flag the Confederates finally settled on waving for several months in 1865?
insert WW2 joke about French surrender here... (Then duck and hide for admins)
That, to me, screams "playing around with a basketball inside."
^ I'm honestly more upset by the dust than the disrepair.
True. Same fixture with the cover rear center. Nevertheless, bad look in a public area.
Icould excuse the missing lense because it was probably boke and its not like thats a commin cover but the filth on the fixture and the amount of what looked like grease on the bulbs was the real issue, as well as the two bulbs burnt out. The other fixture closer to the registers also was covered in crud.
On another note the benches attached to the wall near the Fesuhaus by the gate are falling off the wall. There was a good 1 inch gap and when I sat down te gap was aboyt 2 inches and the bench was very loose. Wont be long before that gives way.
On another note the benches attached to the wall near the Fesuhaus by the gate are falling off the wall. There was a good 1 inch gap and when I sat down te gap was aboyt 2 inches and the bench was very loose. Wont be long before that gives way.
I was at the park this evening, and like you, noticed the missing globe months ago. I can assure you, that fixture, and the others, has actually be cleaned. ??? It was 10x worse in May.
The types of issues above (lens, bench, flag) are what I was taught years ago as "top down" issues. Basically, it starts with the Park President and works it's way down the chain of command. If the top guy instills a "keep onstage clean and perfect" philosophy, it should (in theory) trickle down to the lowest hourly TM.
A mentor of mine in ancient times used a "public restroom inspection" to gauge the effectiveness of a property general manager. The first thing he did when arriving at a property was visit the public restrooms. If they were pristine, the GM was on top of things. Conversely, if they were dirty, other aspects of the property are probably also being overlooked.
Busch is 40+ years old. Thus, things are going to need replacing over time. I suspect the light fixtures in Josephine's might be close to being original. So, they might not even make replacement lens anymore. And, unfortunately, it appears there are more than 1 of the same fixture. So a dilemma - a quick fix is put up a similar fixture. Or, for proper presentation, replace all so everything matches. But that decision should have been made (it appears) months ago. Someone in the Culinary department probably made a work request and now is not following through.
These kind of things should be spotted in regularily scheduled walk throughs.
A mentor of mine in ancient times used a "public restroom inspection" to gauge the effectiveness of a property general manager. The first thing he did when arriving at a property was visit the public restrooms. If they were pristine, the GM was on top of things. Conversely, if they were dirty, other aspects of the property are probably also being overlooked.
Busch is 40+ years old. Thus, things are going to need replacing over time. I suspect the light fixtures in Josephine's might be close to being original. So, they might not even make replacement lens anymore. And, unfortunately, it appears there are more than 1 of the same fixture. So a dilemma - a quick fix is put up a similar fixture. Or, for proper presentation, replace all so everything matches. But that decision should have been made (it appears) months ago. Someone in the Culinary department probably made a work request and now is not following through.
These kind of things should be spotted in regularily scheduled walk throughs.
There's a lot of Peele that go through there. They clean that stuff more often than you would think. At least once a month everything had to be dusted and wiped down was the rule when I worked. Often times it happens more often than that. As far as the light clover it's likely that they have ordered a replacement but that it's a custom piece which takes time to get made.
I've been taught a similar thing: Small things matter. Do all the little things and the big things take care of themselves. Start taking care of the small things like this throughout the park and guests will be more happy. I. think that what's important would be to take the offseason to not improve things, but to repair and replace a lot of things, then have a small team throughout the year who's job is it to maintain this stuff. Even if it's a team of 5-10 guys (or gals) who work at nights to go around and repair this stuff. That way you never it see it be worked on, and it's just always repaired.
Josephine’s is only a few years old and it was a complete redo when built.