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Nicole

and Team / Co
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Jul 22, 2013
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Arlington, VA
We just noticed that you have to pay for preferred to have the opportunity to pay $10 for the kennel parking. Is that the correct interpretation and is it new? Anyone know?

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We just noticed that you have to pay for preferred to have the opportunity to pay $10 for the kennel parking. Is that the correct interpretation and is it new? Anyone know?

View attachment 27721
That’s the cost of the kennel. Preferred is $35, $45 to use the preferred+kennel. Did that a bunch when I went.
 
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This would be correct, otherwise you’d be getting a preferred parking discount on account of bringing a pet with you. On days the preferred premium is $10+, it would end up making the kennel free if you could pay the general parking rate.
 
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How would you speed that up? All the lanes last night were open, the workers were going as fast as possible. They can't help guests asking 1000 questions. I went at 4:30 yesterday and the line was on the ramp almost on the going up part and only took like 20min. Im not doubting the hour and half but a hour and half line would be out to interstate id think
Are they still requiring a. ID with a season pass at the parking? That takes time at entry.

Every time I’ve been there, they have one person working two lanes. They could have one person on each lane.

On busy days parks like Kings Island just let you show your season pass and they wave you by they don’t even scan it to get the traffic through the gate

Additionally, they hand out all that stupid paperwork like the paperwork for the preferred parking. There are definitely better systems for that where they should be scanning the preferred parking at the preferred parking entrance.

BGW has the most inefficient parking entry I have seen recently
 
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Are they still requiring a. ID wit a seadon pass at the parking? That takes time at entry.
I find that they ask for it aboutv50% of the time it just seems to depend on who is in the booth.
 
We always select a lane where the booth is on the right so my wife can get to her ID quicker. The Wednesday before Christmas there was 1-person daydreaming and collecting the money. My wife puts her driver's license in her lanyard just to make it easier. This guy asked her for it even though he was looking right at it. Not only that but he wanted the zip code (Clearly on the license if he had looked) and then he asked how many people were in the car. First time that question has been asked and not sure why it makes any difference to the parking booth how many people are in my car. What should have taken maybe 30 seconds ended up being almost 2 minutes.
 
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We always select a lane where the booth is on the right so my wife can get to her ID quicker. The Wednesday before Christmas there was 1-person daydreaming and collecting the money. My wife puts her driver's license in her lanyard just to make it easier. This guy asked her for it even though he was looking right at it. Not only that but he wanted the zip code (Clearly on the license if he had looked) and then he asked how many people were in the car. First time that question has been asked and not sure why it makes any difference to the parking booth how many people are in my car. What should have taken maybe 30 seconds ended up being almost 2 minutes.
Yes, the whole parking situation is repulsively slow and cumbersome for no reason. It drives us insane every time we go to the park that they ask for an ID to park. Your picture is now tied to the pass, why is your photo just not coming up on their screen for verification. Their systems all around are terribly inefficient and disconnected (same with the claiming of member rewards at the new kiosks and having to input names and zipcode for each claim).
 
They seriously should just go to a pay by app/plate and kiosks at this point. The parking booth is a remnant of a bygone era and there are much more fluid solutions readily used in the marketplace now.
 
The only issue I have with pay by plate is what if you are a member but take someone else’s car? That’s a pain on your end to correct.

I feel like I’d prefer an option of a EZPass like devise that’s got 2 dedicated lanes for pass holders. I think there should also be 2 dedicated lanes for Upgraded/Kennel parking only.

This would give 2 lanes of constant movement. 2 lanes of a higher fixed price where they don’t need to ask questions. And 6 lanes of a lower fixed price. If you got in the wrong lane….thats on you.
 
They seriously should just go to a pay by app/plate and kiosks at this point. The parking booth is a remnant of a bygone era and there are much more fluid solutions readily used in the marketplace now.
Pay by plate can have all kinds of issues in tourist areas where there is a significant amount of rental cars. I once got a bill from a pay by plate for a rental car I had returned two months before the charge and had one hell of a time fighting it I am not in favor of it for places like BGW.
 
Pay by plate can have all kinds of issues in tourist areas where there is a significant amount of rental cars. I once got a bill from a pay by plate for a rental car I had returned two months before the charge and had one hell of a time fighting it I am not in favor of it for places like BGW.
My thought on pay by plate would be as a secondary measure if you didn't pay on the app. It could be put on the exit lanes and charge any car that didn't pay or apply a membership to the license plate.
 
My thought on pay by plate would be as a secondary measure if you didn't pay on the app. It could be put on the exit lanes and charge any car that didn't pay or apply a membership to the license plate.
Yeah that it is actually exactly how I ended up with my bill. I had used it at the same location with the rental and entered the plate to pay. Then months later someone else used it at the same location appropriately the system created an account with the plate number attached to me and my card when I paid the for my use then when someone else used it and didn't they auto charged my card.
 
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Yeah that it is actually exactly how I ended up with my bill. I had used it at the same location with the rental and entered the plate to pay. Then months later someone else used it at the same location appropriately the system created an account with the plate number attached to me and my card when I paid the for my use then when someone else used it and didn't they auto charged my card.
There’s been a good number of pay by plate issues and it’s getting worse. I’ve heard of people scamming others by starting a timer under another random plate, then changing it to their own. So another person gets charged to cover their parking.

Lucky for me in downtown Annapolis, if I’m charging my EV that’s also my payment for parking and I don’t bother with the plate stuff.

In fact my mom recently was a victim of identity theft off a scam with a QR code for park by plate. Personally I got hit like you, I paid for Floridas EZ Pass on a rental and got the charge when the next person didn’t get it then went in express lanes anyways.

In fact, I got a survey for Toyota today asking if I would want RFID and pay from car as a feature on a future Toyota. The way they explained it is through my Toyota app I could pay a universal “ezpass” and not have anything in the car and it would communicate on its own. How they haven’t made that standard yet blows my mind, then you could just piggyback it for parking like this.
 
Problem is if you don't put pay by plate in, it's either automated gates (which have all kinds of problems) or people just not paying. Every toll road or parking garage that has removed manned booths has had to put in plate cameras. The Dulles Toll Road didn't have cameras for years, and people that knew that just drove right through the EzPass lanes without paying at all.
 
That’s a really different talking point though. In highway systems have less opportunities for mistakes because the likelihood of the own of the car being unaware their car went through that is lower. It’s also a “bill by mail” system that isn’t really applicable to parks.

The options aren’t purely pay by plate, automated, or people just not paying.

In truth BGWs biggest parking issue is the size of the gate combined with a poor system for pass holders. Like I said, a setup of 2 lanes dedicated to pass holders, 2 lanes from premium parking/kennel only, and the rest for general admission parking would be the best setup combined with a better system for pass holders.
 
That main booth causes huge backups because it's a single entry choke point. Way easier to just do something like ParkMobile for each individual lot with the different daily rates, and put in pay by mail for any plate that gets scanned as unpaid when they are leaving. That distributes traffic to multiple lots and everyone can then pay on the app, or maybe go to a kiosk if they have a phone issue, instead of waiting in line at a booth for a manual transaction.
 
So open yourself to the scams and issues that come with that? So if someone doesn’t pay you will put in plate scanners and waste the time and money going to collections? Why not just do plate scanner and hope you don’t have collection issues.

And with this free flow traffic what if people go to a lot that’s full or decide to go to different lots hoping to find cheaper pricing?

Just sounds like a mess to let traffic try to free flow with BGWs lot setup as opposed to KD which is just one big lot with little designation.
 
First time that question has been asked and not sure why it makes any difference to the parking booth how many people are in my car
I can answer that! In my short time at the toll plaza this is actually just a thing that pops up like every 15-20 cars or so to gauge attendance and if anyone is from in or out of town
 
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We always select a lane where the booth is on the right so my wife can get to her ID quicker. The Wednesday before Christmas there was 1-person daydreaming and collecting the money. My wife puts her driver's license in her lanyard just to make it easier. This guy asked her for it even though he was looking right at it. Not only that but he wanted the zip code (Clearly on the license if he had looked) and then he asked how many people were in the car. First time that question has been asked and not sure why it makes any difference to the parking booth how many people are in my car. What should have taken maybe 30 seconds ended up being almost 2 minutes.
It's just a prompt that comes up every so many cars to gather guests data for market research nothing more. Use to laugh when I had my old two seater and I got asked how many people were in it when the answer was obvious.
 
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