I could really use some help.
My entire family are passholders and we are big BGW fans, but we have an issue we need to address with customer service. When we talk to park employees we are basically told to stuff it, when we talk to corporate, they tell us everything is great, but then send us back to park employees who don't do what corporate told us they would.
I can get into the issue if people care, but I'd like to find out the best number to contact the president of the park. I've dealt with enough people and been told enough different things that I'm just frustrated beyond belief. I believe the park president is Carl Lum. Anyone know the best way to reach him? Or if you have other top officials at the park I should talk to, I'm happy to try them. I just want someone to resolve our issue already.
My entire family are passholders and we are big BGW fans, but we have an issue we need to address with customer service. When we talk to park employees we are basically told to stuff it, when we talk to corporate, they tell us everything is great, but then send us back to park employees who don't do what corporate told us they would.
I can get into the issue if people care, but I'd like to find out the best number to contact the president of the park. I've dealt with enough people and been told enough different things that I'm just frustrated beyond belief. I believe the park president is Carl Lum. Anyone know the best way to reach him? Or if you have other top officials at the park I should talk to, I'm happy to try them. I just want someone to resolve our issue already.