Nope not yet.Nicole said:So, I'm curious: Has anyone actually received this refund? I haven't.Nicole said:As of today, if you convert in person, you will be refunded your payments from November 2017 to March 2018.
While I think we can debate the validity of their refunding you for your payments since you last visited a SEAS park, I have huge problems with this decision is general.
1. I took advantage of my pass benefits in both November and December at BGW. I purchased a discounted Christmas Town Pass; I enjoyed in-park discounts; and I used the employee entrance to park for free in the England lot. Additionally, as a Platinum Pass holder, I had access to all of the other parks for that entire time, and was, in fact, in Florida in January. Why should I get all of those benefits for free?
2. Introducing this reimbursement after many people converted is clearly unfair to those who either went on-line previously, or made their transactions on Friday in person. Hopefully, the park will retroactively refund those Members, as well.
I don’t, personally, believe I should have received any refund, but as I said there is some gray area for the months when I did not visit a SEAS park, and for those who only had One and Two Park passes. Regardless, if this is, as I suspect, a result of the extensive, selfish complaining we have seen all over social media since the Memberships were announced, I am disappointed in BGW. The customer is not, in fact, “always right,” and I think this sets a terrible precedent.