No, the issue is that BGW scaractors receive minimal recognition, minimal reward, are given minimal incentives to do well, are provided minimal oversight, etc.
I've spoken about this before, but KD has historically employed a very robust system to reward individuals and groups for performing well every night of their event. They score actors, houses, scarezones, etc every night based on frequent evaluations throughout each night, give out awards with actual prizes and recognition, etc.
BGW, on the other hand, has long treated their casts like disposable afterthoughts.