RE: Cutting costs OUR way.
If this is a true finance exercise we need to establish our debits and credits. Now obviously I am not going to build a balance sheet or any other financial document here, we do not have time or numbers. But we can make some assumptions.
All this below is my best guess based off observation over 34 years and past performance numbers from other parks. Unfortunately the park sucks at marketing and does not capture any demographically useful data. When they do ask the public questions, they tend to skew the results by loading the question banks. I do not remember the exact phrasing but last summer it has been reported that the LR question bank included questions that assumed you came to the park because of LR.
Credits:
1. Ticket sales
2. In park sales of food, goods, services, and upgrades
3. In park advertising
4. Annual pass sales. (probably the least important in terms of gross rev.)
In park advertising and in park sales are probably the two largest contributors to revenues. Ticket sales could be, but we do know that the park intentionally runs down ticket sale prices to increase the number of bodies in the park.
Why do most people come to the park?
1. Rides
2. Special events (x-mas town and HOS specifically)
3. Shows (I doubt there are significant numbers of new customers who come for shows, perhaps repeat and season pass)
4. Environment (this may bring people back and encourage them to become pass members)
5. Zoo
Debits:
1. Paying off leases on rides and shows
2. Employee costs
3. Maintenance of rides (parts)
4. Maintenance of park (parts, shrubs, trees and so forth)
5. Legal
6. Advertising
7. Development of shows
8. Development of rides
I should note in most industries, human capital is the single most expensive item. There are exceptions, in the Airline industry it is fuel for example. I would expect ride development and lease payments are the two highest here.
Clearly neither list is complete nor are they in any kind of order.
I am assuming we are talking about true austerity measures to make the park profitable again. Based on the steps they have already taken, near removal of all zoo, reduced hours, and removal of the summer event they are looking for big cuts.
True austerity hurts everyone. That is the point, so yes landscaping will take a hit, and frankly a big one since it does not do much to add value (I am defining value by monies coming into the park). But I am getting a head of myself.
Before I get into this, I want everyone to remember a few things about corporate finance and this exercise.
1. This is a year to show profit, no one at a corporate level give 2 bits about retention of making old fans happy, they care about the finance and keeping the doors open.
2. The purpose of corporate finance is to increase shareholder wealth. (no more, no less) Anytime you think "That should stay" ask yourself, "what is 'x' doing to improve revenues now?"
3. This is a cold and emotionless science. "because people like it and it makes them happy" will often have to take a back seat to earned income.
4. It is a basic equation. You have to make cuts, so you make them where it does not hurt income directly. Products that produce the most income receive the least cuts.
So where do we start?
1. You have to pay your loans so you can not cut there.
2. Cut development of new things. If a show exists and can still function don't make changes unless it reduces cost and the changes themselves do not off set those savings.
3. Cut development of new rides. Shelve any new concepts that are not under contract.
4. Cut maintenance. You can not cut maintenance on rides that is asking for higher legal costs, but you can reduce what you do around the park. Limit the landscaping to a point where it is attractive but not expensive. Stop any unnecessary upgrades. If faucets work leave them be, they do not need to be changed out this year. Same holds for lights and other items.
5. Cut the new restaurant build.
6. Do not paint anything this year unless need not appearance demands it.
7. Shut down rides that are expensive to run and do help the park. Europe in the Air is a good start.
8. Finally cut staff and hours. Start with security, reduce them to as small a unit as is necessary to run the park. Cut the frequency of shows removing the need for alternate casts. If a roller coaster can run with few operators do it. How expensive is Dark Kastle to run? Do people come to the park for it?
9. move as much admin to corporate as possible. Do you really need a local HR department?
10. cut the number of trams in operation.
11. In general assume longer lines = lower costs. So be it.
I have just begun to scratch the surface, and as you can see it is all ugly. None of it is here to make the customer happy. No matter what when you make cuts it won't make the customer happy. But that is not the point.