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Apr 1, 2010
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We have tried ALL year and have not yet been able to get our three lanyards. Day specific BS or "none left". Now they have plenty? Oh, but only specific days. Again, when we can't be there. Maybe I don't understand "benefits"? I would think they are suppose to be a fun add-on. Not a piss me off total royal pain in the ass.
 
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Apr 16, 2017
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its totally understandable to have some benefits be date specific like certain discounts or free tickets; those type of benefits are designed to promote visitation to the park on slow days or buying low-performing merch/food

but free gifts should be available anytime
 
Aug 1, 2010
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We got our lanyards and ornaments on days in which they supposedly were not available. We went to the kiosk, printed the voucher and took it to the Emporium. No issues.
 
Likes: BGW Family
Mar 16, 2016
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I hope a BGW person sees this post:

If you are going to do free stuff or exclusive stuff again...change up how it's done. Personally I think it would be really nice if you did it automatically as part of the membership, because at the price some levels pay we shouldn't have to pay on top.
So here's my proposal:
When you to a member preview day, have a 'goodie bag' with things like the lanyard, coupons, and other freebees in it. If you have a certain level membership (like say the top two), and you are there on the preview day, when you exit it is given to you. If you do not (or cannot) show up, it automatically gets shipped to you. Then if there are extras, make them available for purchase online using the membership number.

Do this for the 3 major previews (spring, HOS, CT), that way it limits confusion on when to get items, how to get it, or even if it's available. Then if you want to do extras (hint hint, this would be awesome), like say a print of Nessie (yas plez), do a 'presale' of these items before a non-member sale of the item.

This is where a member lounge would be REALLY nice is you could distribute these things or have exclusive sales from within the member lounge.
 
Likes: triceclarity

lce

The best digger in Cairo
Silver Donor
Jan 5, 2018
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The issue with that proposal is there is reasoning behind the monthly benefits that force you to come to the park at certain times.

They want people with memberships to come very regularly to the park, and making them come to the park at certain times essentially forces the members to be regular income for the park. If a member only had to go three times a year to get everything out of their membership, the park would be losing money versus the traditional ticket system.

I am not saying I agree with it, but it isn't like they do it just to make the public angry.

All they should do for member only days is hand out chips as you exit, that's a good way to say "thank you".
 
Apr 1, 2010
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So their idea of a "benefit" is trying to force me to the park when I don't want or can't go. Even when I might have been there the week before, or the week after, but not THAT week or THAT day. This only discourages me to not bother coming at all, rather than jump when they wish. They need to change the wording from "benefit/reward" to "petty money lure".

Here, let me help you with this BGW, since it's too hard to look up nor understand.

Webster said:
Definition of benefit
1a : something that produces good or helpful results or effects or that promotes well-being

BGW Benefits/Rewards = good or helpful useless results or effects or that promotes well-being ILL-WILL!

It's a simple F*@CKING lanyard that I really don't even want anymore. Along with the rest of the non-benefits. But you are welcome BGW for taking more of my money in return.

EDIT: BTW Customer Service told us (the first time we asked) that they would mail them to us, took our address, and did squat. Bold face lie to just get irate customers out of their face.
 
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Nov 24, 2009
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Heck, I didnt even know I could have still got the lanyard. We got the ornament about a week ago. I will leave my opinion of it out but we bought something at another shop and since they gave us a huge bag for those two ornamnets we said we would put the other purchase in the same bag. The lady saw the ornamnet and said thay she had heard they were tacky but had yet to see one herself. It reminds me of a girl scout cookiepainted green.....I couldnt help it.
 

Zachary

Royal Mango Créme Frappuccino Survivor
Administrator
Sep 23, 2009
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I have no problem with the park date-gating benefits to a season or even a month. That said, limiting it by day is basically putting blackout dates on my benefits—something I specifically pay more to avoid (read: not holding a basic membership).
 

Zachary

Royal Mango Créme Frappuccino Survivor
Administrator
Sep 23, 2009
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I don't think there is any membership perk suggestion more widely supported than a membership lounge.

It's honestly shocking to me that it wasn't built into the initial launch of the program. People seemed to love it when they tested it for annual passes a couple years back.
 

Nicole

Administrator
Jul 22, 2013
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There is really no need to debate people's memories. It is all here in black and white (1s and 0s?). A membership lounge was literally the first suggestion in the first post (by @Zachary) answering the park request I shared. If you scan the thread, it was a wildly popular and often repeated idea. I have no idea how anyone could conclude that it was hated by everyone.
 
Mar 16, 2016
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Anyways, I think they need to make it a 'guarantee' that it will be available, by either putting out the dates (maybe they purposely pick slower days) ahead, or guarantee it will be there in a certain month. I remember the one year they did stuff using the Coke sponsored stand, why not do something like that for these items? A card only stand (if you need to pay for it) that you can buy these items at would work.

And I get they want you to show up in the park, but I still think at certain membership levels it needs to be included for free and either mailed or pickup options. If I'm going to spend as much as they want me to for the membership level I want, they should include this stuff for free. And if it's free, I shouldn't need to jump through hoops to get it.
 
Likes: BGW Family
Apr 10, 2018
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I would think a couple member only toll plaza lanes (depending on day/time etc) would save more time than a member only England lot gate (as that would only benefit the people in 1 specific parking lot...)
 

horsesboy

Silver Donor
Jun 16, 2013
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I would think a couple member only toll plaza lanes (depending on day/time etc) would save more time than a member only England lot gate (as that would only benefit the people in 1 specific parking lot...)
Yep cause we never see anyone with a shopping cart full of items trying to go through a 15 item or less line at the store. Yep those sign will wo
 
Feb 12, 2011
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Kings Island has member-only toll lanes and it worked fine every time I visited. There was ample signage to make it clear what it was.
 
Nov 24, 2009
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Ok, I dont know which thread it was in but it was discussing a lounge or club for members in Darkastle. There were quite a few replies and comments that is was a dumb idea, and no one would use it or want it.
 
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